Translation is sent to DTP department
Client sends files to Transatlantic for quote
Appropriate Transatlantic Area Director assess requirement and provides quote within 24 hours
Client sends written instruction to proceed
Job assigned to Transatlantic Project Manager
Project Manager ensures that source files have been received and sends to DTP department for preparation
Project Manager locates suitably qualified, mother-tongue, in country translator and sends them Purchase Order / Confidentiality Agreement
Translator returns signed Purchase Order / Confidentiality Agreement agreeing to terms and delivery
DTP department supplies prepared files to Project Manager and these are sent to translator
Project Manager liaises with translator on a regular basis during the project and the client if any questions arise
Project completed and proof read by translator and returned to Transatlantic
Translation is sent to DTP department
DTP completed and PDF is sent to Project Manager for review
Completed DTP files along with PDF copy are provided to client either via e-mail or FTP
Area Director follows up with client to ensure that all is satisfactory
Project Manager closes off job for invoicing
Invoice produced and sent to client